"We were very happy with the service Matt provided for us. His knowledge and expertise made selling our home seem like a breeze! He guided us fully along the way, explaining the steps, and all the support people, including a home stager, cleaners, window cleaners and a photographer, were excellent and very professional. The little touches he provided, such as a book of our pool and yard photos, (since we were listing our house in the off season) were thoughtful and helpful to potential buyers. He continuously kept us up to date on all the comings and goings. I would definitely recommend Matt to sell your home! Thanks again, Matt!"
By: Jim & Gudrun Owens (New Dundee)
"My husband and I had a great experience both buying our new home and selling our current home with Matt. He really listened to our needs in finding a new home and had fantastic communication with us throughout the entire process. We found him super friendly, easy to talk to and he never came across as 'pushy' like other agents we have dealt with previously. He was honest with us, was able to put our minds at ease and he worked to get us the best price both in our purchase and our sale. Matt sets the bar high and his easy-to-like and hard working nature definitely makes us want to work with him again in the future. We felt like we had a real partner with Matt. He made us feel like we were his top priority and always had time to take our calls or answer our emails. Definitely an A1 agent."
By: Alexandra & Chris Lambert (Cambridge)
"Matt was great, not only sold our house in 3 days we got what we wanted for it. Many other agents were trying for our business as it is a very competitive field, however Matt was our choice. It is rare to find an agent like Matt. He actually was up every morning working hard to find us buyers. Along with the great service came an incredible professional video that set our listing apart from the rest of the homes for sale in our small town. Matt also helped us purchase our home 2.5 hours away. He was prompt and flexible to our schedule which made the process very stress free. Matt is a young professional and if you are interested in selling your house quickly for the price you want he is your agent. HIGHLY RECOMMENDED!"
By: Dave & Christina Steele (New Dundee)
"Matt is THE GUY to go to for your real estate needs. We took recommendations from friends and family (other agents), and found him online. No wonder he has good reviews. He knows the KW market amazingly well, and that helped us a lot. Having a knowledgable agent is important, and Matt is one of them. We started talking to a couple of agents, but right off the bat, it was very clear that Matt is great. Though we were not able to make an offer for a couple of months (we were out of the country), he started sending us listings right away to familiarize us with the market. He continually kept up correspondence with us to see how we were doing. As soon as we were in Waterloo, we started. He took us to many places. Most importantly, he would take us to the listings we liked within a day. The listings were all reasonable, and though he sent us a lot, they were all relevant to our search criteria. He asked many questions from the sellers agents that we would not even think of (permits, structural, piping, etc.). During the search, we wanted to put an offer on a house (possibly over the asking price). He showed his reluctance in a very non-pushy way, and raised concerns about certain problems in the house. Though disappointed, we trusted him, and that house sold under the asking price. In retrospect, we are so happy that we did not buy it. Later he found us our dream home. We could not imagine that we would get that house in this crazy market. But we did. He took us there a number of times, and guided us through pricing by sending us lots of recently sold properties in the neighborhood. Finally, he showed great negotiation skills to get us the house at the price we were comfortable with. During the whole experience, Matt was always available, very responsive, professional, nice, and fun. My wife and I were a bit stressed about this whole process, but Matt made it easy and smooth. He made it a fun experience, so not only did we get the house of our dreams for a reasonable price, but we also had fun throughout the whole process. We did see other agents at the beginning, so all these comments are within the context we had to compare him to others. We would work with him in a heartbeat for our future real estate needs."
By: Reza & Gwyn Ramezan (Waterloo)
"Matt helped us successfully purchase an incredible home in New Dundee! He was very flexible, and super quick to respond to our questions and so easy to work with. He's a personable, competent and confident guy and my husband and I felt comfortable with him immediately. We were prepared for a long search, but unexpectedly came across our dream home after viewing just a few others. Matt gave great advice as far as our offer went- he was very knowledgeable about what would make our offer stand out in an extremely challenging market. He helped us view the place several times, get it pre-inspected, get our mortgage details in order, put the offer together, and beat out the competition, all in less than 3 days! This was our "forever home" buying experience, and Matt made it as anxiety-free as possible. I can't recommend him enough!"
By: Jeff & Sarah Adams (Kitchener / New Dundee)
"Hi Matt, I am so proud to be the owner of my new home!! I am so very excited!! I will for sure be recommending you to all my friends who want to sell or purchase a home.. You are the best!! And you are going to be invited for a bbq once we are in there~!! Thanks again!!"
By: Martina Bremmers (Kitchener)
"Matt was excellent through the entire house hunting and purchasing process. It was a very stress free experience! He was always punctual and followed through on all of his promises. We knew that if we had any questions or concerns, he was only a phone call away and he was happy to answer any that we had. My husband and I are both very content in our new place and will definitely use Matt again as our Real Estate Agent when it is time for us to upgrade in the future!"
By: Mircea & Joanna Pop (Kitchener-Waterloo)
"I would recommend Matt to any friend who was buying a house. He was professional and his follow-up was exceptional. He negotiated a great deal for my new home, Matt suggested things to include in the sale that I thought would not be possible, and he got them all. Thanks Matt, I'm so pleased with my new home! If I know of anyone looking to buy or sell I will absolutely send them your way. Thanks again for everything!"
By: Julie S. (Kitchener)
"I was introduced to Matt Donau very early in his career, but his many years of sales experience presented him like a well rounded veteran. He is truly professional in all aspects. His personable character made him very comfortable to deal with. He maintained an open communication with me during both the sale of my old condo property right through to, and beyond, the purchase of my new home. Matt was always on top of current marketing strategies to make the sale go as quickly as possible. We were able to secure a signed deal within 4 days of listing, for over 98% of the asking price. His resourcefulness and quick action made this happen. I'd like to add that this was also the highest valued sale ever in the history of the condo building to date. In regards to the purchase of my new home, Matt was tireless in finding the right match. He met the many adjustments I made along the way with positivity and solid advice. During the purchase he proved to be an excellent negotiator. I left feeling satisfied that I'd gotten 110% value for my money. I have no qualms recommending Matt as a Realtor to any of my friends or family. He is completely orientated towards his client's satisfaction, above and beyond any expectation. Thanks Matt."
By: Jason Stotesbury (Kitchener)
"Matt, As soon as our Real Estate needs arrised, I thought of you, and no one else! You are a very hard worker and i would have trusted no one else to put up with us. I know the situation was a little wacky but you dealt with 2 ladies very well!!! :) Your commitment to making our search a priority did not go unnoticed and we appreciate it! Down the road, you are the only agent who will get my business and I will proudly display your magnet on our new fridge for all my friends and family to see and ask about you!!! You have been an amazing agent. I'll keep my ears open and continue to refer people your way as the opportunities arise. Thank you my friend!"
By: Krystina Paolini (Kitchener)
"Matt showed us the very best that a real estate agent can be. Knowledgeable and quick to respond to queries. He was also very helpful getting the documentation done quickly. I would recommend Matt to others."
By: Barb Angelucci (New Hamburg)
"Matt, we wanted to express our sincere appreciation for all your hard work! You played a huge role in keeping our stress level down during this time of change. We know you will do well in all of your future endeavours and we will keep in touch. We will have more to sell in the future! Thanks again, it's been a pleasure."
By: Jim & Jo-Ann Kuntz (Kitchener-Waterloo & New Dundee)
"I tried finding a place by myself and every time i called to look at a place it was sold. So I called Matt Donau and he was very helpful at sending me e-mails of just on the market places and we text back and forth because my connection on my phone at work is bad and i was on nights. So he's easy to get a hold of. when i would see a place i liked he would get me in to see place right away and when i picked a place he was very helpful with the buying of house. If I buy move i will call him again."
By: Jamie Brown (New Dundee/Cambridge)
"When my partner (from Hamilton) and I (from Cambridge) decided to buy a home together, we chose Matt as our agent as he came highly recommended from a close friend. Matt helped us purchase the perfect house for us. It had the combined appeal of classic 1930's grandeur and character, with maintenance free renovations. We are so thrilled to live in our "one of a kind" home. Matt's professionalism and skill set then assisted me in selling my home in 16 days, and my partners home in only 6 days, while we were on vacation. His guidance, direction and support made the whole process easier than we had imagined. We are pleased to recommend Matt to others and trust that they will also appreciate his expertise. Thanks again Matt!! Leslie and Cam"
By: Leslie Waye & Cam Easton (Cambridge & Hamilton)
"Matt helped me find a great home, for my first home! He had many options to look at and was very quick to react to new listings that were in my budget, very professional and honest!"
By: Brad Bauman (Kitchener)
"As first time homebuyers, we really had no idea what to expect. Matt made the process very clear and easy for us and was always available to answer any and all questions we had. There were no surprises! We will absolutely work with Matt again in the future."
By: Taylor Marskell (Kitchener)
"Matt was really knowledgeable about our purchase and our sale. He kept both of our minds at ease as we went through all the processes. He was always positive, calm, and collected, no matter what was thrown at us. We bought and sold very quickly and Matt worked extremely hard at getting us a great deal. He never gave up and made sure we got the pricing we wanted for our house. We would definitely work with Matt in the future. He treated us like VIPs!"
By: Chris & Laura Coleman (Kitchener)
"Matt helped us buy the summer home we had always wanted. In June 2015, the cottage we loved became available quickly and my fiancé and I needed to make a decision fast. Matt acted on our behalf immediately. He knew the r ight questions to ask to ensure the cottage was safe for us to move into for the summer. Any questions we had (e.g. plumbing, electrical) Matt did not stop until he got the right answers. It took some digging as the cottage was old and the who owned it had passed away with little information shared. That did not stop Matt! He contacted the right people to get those questions answered and relieve any and all stress we had. In a world that is so fast pace, Matt has a great ability to work at that speed and also slow down when working with the client. He drove us two hours to look at the cottage, took his time to answer all our questions/concerns (even when I repeated the same ones) and explained many things to us that a first time cottage owners didn't know. We LOVE our cottage and we are so grateful to Matt for acting quickly and also ensuring it was the right fit for us. As we continue our search for a larger home, as our family grows, Matt continually updates me on houses tha t come up in the area we are searching for, patiently takes me through homes that spark my interest and honestly shares concerns or red flags he notices. He has my very best interests at heart. I cannot say enough great things about Matt Donau as my realtor!"
By: Sarah Knechtel (Saugeen Shores / Kitchener)
"I had to sell a rental property that belonged to my ailing father due to him becoming very ill and not being able to act for himself. I enlisted the services of Matt Donau to help as I know very little about the real estate market an d even less dealing with rental properties. I had concerns about selling the property and receiving a fair value for it due to the fact it was in very poor condition. Matt took the time to lay out and review all of my different options when dealing with the tenants of the building as well as the sale of the building. He was very knowable of the overall market in general as well as of the specific neighbourhood and reinsured me that we would receive a fair value for this property that was in such disrepair. I was very satisfied with the final outcome of the sale and with Matt's confidence. Matt's enthusiasm coupled with his down to earth and no pressure demeanor made the entire process very easy to go through. I have been in sales and customer service for over 25 years and know the value of word of mouth referrals and would have absolutely no reservations to refer Matt to any of my friends and family members for any of their real estate needs."
By: Peter Shannon (Kitchener)
"I had just started to look at properties in Waterloo last fall when the perfect house came on the market. We were lucky to have Matt walking us through the whole process in a hot market. He shared his local contacts to make sure w e got an inspection and reno quote ASAP in time for the bidding deadline. With his help, we successfully bought a beautiful home in the ideal location. Matt made the whole process relaxed and fun in the midst of a high-pressure bidding war. After the offer was submitted, he kept in touch over the phone to keep us in the loop, and when we learned that we were the successful bidders, he had all the paperwork done online that very night. It couldn't have been a smoother process. We feel lucky that we found him just in time to buy the perfect home."
By: Paula & Andrew Last (Waterloo)
"Matt recently sold my home that had been a rental for the last few years in a week and over asking. This was no easy task given the difficult tenant residing there who not only insisted on being at home for every showing, pointing out flaws and sometimes even refusing entry to potential buyers once they showed up for viewings. Matt went above and beyond his role as Realtor to help me with things that I wasn't physically able to take care of due to distance, as I live several provinces away from the property being sold. I greatly appreciate the help that he gave and the stress that he took off of me."
By: Angela Carroll-Tomlin (Waterloo)
Matt helped us buy our first home. His kind, easygoing nature and sense of humour was a joy to work with and reduced anxiety about the process. He came up with a few creative strategies to help us secure a home - one of which helped us land the home we have now. He was knowledgeable about the market and taught us quite a bit about some important factors to consider when choosing a home. He did not disappoint us and we consider him to be a skilled realtor. ~The Hannahs
By: The Hannahs (Waterloo)